Creating Philo's Install page

Teal Flower
Teal Flower
Teal Flower

Philo is a streaming service that offers live TV and on-demand content.

Summery

As the Lead Product Designer, I identified an opportunity to enhance Philo's post-payment onboarding flow. By guiding users to set up multiple devices with clear instructions and incentives, we boosted sign-ins on mobile by 6.9% and Fire TV by 6% during an 8-week test, significantly improving user engagement and satisfaction across the platform.

Role

Lead Product Designer

Timeline

8 Weeks

Client

Philo

The problem

"We believe that adding a step-by-step device setup guide will increase multi-device logins during trials, leading to higher payment conversion rates."

The Solution

"We believe that adding a step-by-step device setup guide will increase multi-device logins during trials, leading to higher payment conversion rates."

User Research

"We believe that adding a step-by-step device setup guide will increase multi-device logins during trials, leading to higher payment conversion rates."

The IMPACT

This streamlined mobile-to-app flow simplifies device setup, aiming to boost successful installations and user retention."

Let’s talk!

williams.tamone@gmail.com

Let’s talk!

williams.tamone@gmail.com